Once again, AirAsia is finding bigger and better ways to advance and improve their services through the use of technology. Truly a testament to the company’s commitment to making customer service and convenience top priority.
AirAsia is working with Google Cloud to integrate machine learning and artificial intelligence (ML/AI) into every aspect of its business and culture as part of its transformation into a travel technology company.
Dubbed the “Oscars of the Aviation Industry”, the Skytrax Awards are the global benchmark of airline excellence with over 20.36 million customers surveyed worldwide by more than 105 nationalities, measuring standards across 49 key performance indicators of an airline’s frontline products and services.
When AirAsia won the World’s Best Low-Cost Airline award last year (2017) in Paris, France, I was fortunate to have been invited to join the AirAsia Philippines entourage to cover the awarding in the city of lights and love.
Klean has won the first ASEAN edition of [email protected], catapulting them to a global audience of investors and mentors.
With their plans to turn waste into money, Klean received the most votes from an invited Audience of CEOs, Influencers, Angels, Mentors and Business Partners during [email protected] ASEAN 1.0 powered by AirAsia.
Klean’s reverse vending ecosystem, rewards people for recycling PET bottles and aluminum cans through an innovative points scheme. They are aiming to secure USD $3 million in funding to allow further research and development and to launch 50 machines across Malaysia, Singapore and Thailand.
Great news for us travelers who are looking for more efficient ways to coordinate and get in touch with our favorite and world’s best low-cost airline! AirAsia has just recently teamed up with Salesforce to lead the way in airline customer experience!
AirAsia today announced it has chosen Salesforce (NYSE: CRM), the global leader in customer relationship management, to be its strategic technology partner as the airline revamps its customer care for the digital era.
Looks like things are continuing to look up for our favorite low-cost airline.
AirAsia has been named the World’s Leading Low-Cost Airline for the fifth year in a row at the 2017 World Travel Awards (WTA) Grand Final.
AirAsia emerged top in the category having received the highest votes from travel professionals and industry players from around the world, beating Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, Flydubai, Air Arabia, Flynas, Kulula, Mango and Fastjet.
There are now more reasons (and more places) to paint the skies RED!
AirAsia, the world’s best low-cost airline, has announced its latest route to Kuala Lumpur, Malaysia with four times weekly direct flights from Davao commencing on December 21, 2017.
That’s right, folks!
Operated exclusively by AirAsia Berhad (flight code AK), this newest route is the fourth direct route from the Philippines to Malaysia after Manila, Cebu and Kalibo.
The well-received launch event was attended by Davao City Mayor Sara Duterte-Carpio, AirAsia Group CEO Tony Fernandes, DTI Secretary Ramon Lopez, Ambassador Alfredo Yao, one of the Filipino investors of AirAsia Philippines and AirAsia Philippines CEO Captain Dexter Comendador.
(5th from left) AirAsia Philippines CEO Captain Dexter Comendador, Ambassador Alfredo Yao, DTI Secretary Ramon Lopez, AirAsia Group CEO Tony Fernandes
During the event, Davao City Mayor Sara Duterte-Carpio shared that they see Davao City as a major point of growth in the international market, especially with agriculture being the city’s largest industry. Their aim for the city is also to grow it to become a hub for financial, tourism, service and education in Mindanao. She adds that the introduction of the direct flights between Kuala Lumpur and Davao could not be more timely and is a key step in this direction to empower local players across various economic activities.
The past 3 days, which I spent in Malaysia, allowed me to cover (and witness) just how involved AirAsia is in supporting new innovations and great ideas through their inaugural regional hackathon called, AIRVOLUTION 2017.
Inside AirAsia’s incredible headquarters in Malaysia – RedQ!
During my visit to AirAsia’s breathtaking headquarters named, RedQ, which also happens to be one of the coolest office spaces in Malaysia (and the world, in my opinion) and the venue for this most anticipated event, I was blown away by how well attended AIRVOLUTION 2017 was.
Captain Dexter Comendador welcoming passengers during our direct flight to Taipei.
Always a fun guy to be with, Captain Dex is consistently ready with interesting stories which he would happily share with everyone over coffee and a good meal.
And the awards and recognition just keep on coming!
As a testament to their dedication and pursuit of excellence, AirAsia has been named World’s Leading Low-Cost Airline for the fourth year in a row at the 23rd World Travel Awards (WTA) Grand Final in Malé, Maldives.
Bo Lingam, fourth from left, Group Deputy CEO (Operations) of AirAsia receives the World’s Leading Low-Cost Airline and World’s Leading Inflight Service awards at the 23rd World Travel Awards ceremony in Malé, Maldives, flanked by cabin crew and guest service staff.Winning the award four years straight is no small feat. In fact, this year Asia’s largest low-cost carrier beat contenders from five continents including Ryanair, easyJet, Jetstar Airways, Southwest Airlines, JetBlue Airways, Norwegian, Kulula, Mango, fastjet, flydubai, Air Arabia, flynas and West Air.
It’s a great time once again for AirAsia as they become the first ever airline company in Southeast Asia to operate the Airbus A320neo which is powered by CFM International LEAP-1A engines.
I am truly honored to have been invited by AirAsia Philippines to fly to Malaysia to personally witness the incredible plane’s Welcoming Ceremony, headed by none other than AirAsia’s big boss and all-around good guy, Tan Sri Tony Fernandes.
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