I couldn’t help but recall this saying as I quietly observe the latest developments on the ongoing (and never ending) telco war.
As of late, I just noticed that Sun Cellular has been quite forward on its attacks against Globe Telecom. They seem to have been making not-so-subtle snipes against the leading telco in the country in hopes of probably luring old and new subscribers away from Globe.
I happened to chance upon a couple of sites just like this one, who have noticed the same thing. That’s why I decided to throw in my two cents on this issue.
Sun Cellular, which everyone knows is also owned by Smart, seems to be more busy criticizing and being critical of Globe’s own promos and upcoming events rather than just focusing on improving their own offerings.
Such has been the method of attack of both sister companies, it seems.
Setting aside differences and competition, Globe, Smart and Sun are jointly offering free local & international texts for five days to the typhoon-stricken Visayas provinces, to aid the victims of Typhoon Yolanda. Read more
There is an old saying that goes, “Words can only get you so far”… This phrase perhaps is most evident when you look at the competition of mobile networks here in the Philippines. Networks fight tooth and nail for each and every potential subscriber… either to retain them, or entice them to switch to their “better” service.
Not only is competition stiff… sometimes, one network will opt to use dirty tactics and black propaganda to lure customers from the rival network. But do these tactics really work? From what I gather (and based on experience)… no matter how much BS you put out to hype up your own service, people aren’t fooled too easily – they actually see through all the lies and deception. Customers have finally learned to be more discerning.
It seems that Globe Tattoo has been lording it over its competitors quite consistently and convincingly as well.
According to the latest count, Globe Telecom bared broadband revenues of P2.4 billion for the fourth quarter of last year, bringing total revenues to P8.7 billion – a huge 16 percent increase that accounted for the record-breaking P82.7 billion revenues last year of the Ayala-SingTel telecom combine.
Before I get to the meat of this post, let me first start by stating that what I am about to say below is solely my opinion without any bias, favoritism or partiality whatsoever.
Ok. Now that I’ve made that clear, let’s get right to it…
It is very sad.
One can already malign someone by sharing one’s opinion in a blog like this one. Before you know it, it already spreads like wildfire on social media either on Twitter or Facebook.
Take the case of Globe CEO, Ernest Cu, who was taken out of context last night at the CloudFone event held at Prive at the Fort. He was quoted as saying: “Kokonti lang ang kilala kong may hitsura na Smart User”. Actually, I find this funny and not offensive at all. A lot of people didn’t find it offensive either.
Kung sinabi kong, “Lahat ng naging girlfriend ko ay magaganda at seksi”, ibig sabihin ba nun lahat ng bumasted sa akin ay pangit? Of course, not!
Apparently, other bloggers took Mr. Cu’s quote out of context. The line uttered by Mr. Cu did not suit their moral taste and quickly imposed a harsh judgment on the guy. Before you know it, the blog hit Twitter and Facebook and boom! – Mr. Cu is now an “uncouth” CEO. Wow. How would you feel if you were misquoted and misjudged without the benefit of the doubt.
We always talk about the “great power” of social media – the power to influence, to reach out, to engage, to make ourselves heard… and less is spoken about, as Peter Parker would say, the “great responsibility” that comes with that kind of power.
A blogger’s own conviction can actually destroy one man’s reputation even though the facts are not yet clear. Is Mr. Cu really the man these bloggers portrayed him to be because of one quote that displeased them?
A month after getting an iPad Mini, only now have we actually fitted our device with protective casing. I guess my wife wanted to savor its “commando look” before pimping it up with a much needed cover. Can’t blame us… you know how handsome these Apple gadgets are especially when struttin’ it around in all its ummm… nakedness.
My wife really loves the iPad Mini – It’s never a burden to bring along, the battery life seems to last forever and is just as functional as its big brothers sans the bulk.
There are a ton of iPad Mini cases in the market ranging from jelly-type protectors to novelty covers so choosing the right one gets pretty confusing. But in the end, it all boils down to personal taste and functionality.
This particular protective casing boasts of a leather finish which, in my opinion, gives the iPad Mini a more elegant and classy appearance (think “pogi points”, folks!) – it’s the kind of look that never goes out of style.
It also sports a built-in “Smart Cover” which automatically awakens your device or puts it to sleep whenever the case is opened or closed.
When it comes to money matters, one has to be very careful where they spend their hard-earned cash.
Just because one establishment says their item is cheaper than a similar item sold by another DOES NOT necessarily mean it actually is. It’s all in the wording. If you don’t do your own pencil-pushing, you are putting yourself at risk of throwing away more money than you should.
Case in point… the much awaited iPhone 5. This is one hot commodity everyone is looking to purchase. Two telco giants are bringing this baby in come Dec 14, 2012 – Globe and Smart. Both have already announced their respective pricing scheme for the iPhone 5.
As with any item being sold, an interested individual would first have to consider where he/she can get this smartphone at the most affordable price. This is where it gets tricky.
Which telco is really offering the iPhone 5 at a lower price?
I was recently invited to the 2 grand launches of Smart’s latest and revolutionary device – The Smart Netphone.
The first launch was held at the PLDT-Smart Jump Experience Center inside SM Megamall’s Cyberzone.
My son, Ralph, loves gadgets and tech toys just like me so I asked him to come along. We checked (and tested) out a ton of smartphones, tablets, laptops and many other devices displayed and readily on-hand. Very cool place.
During the program, Smart executives and the people behind the development of the device (and its proprietary technology) explained how this revolutionary phone was birthed. They demonstrated its ease and power. And since the best way to actually know more about something like this is to experience it hands-on, Smart raffled out 11 (yes, eleven) brand new Netphone 701s! Neat, eh?!
Smart has finally resolved the WiMax connection problem I’ve had which has lasted for 4 weeks. Thank God! This has been loooong overdue.
After 3 weeks of complaining which fell on deaf ears, technical personnel have responded. It took a WiMax modem replacement and 3 days of repairing the base station tower near our area.
They’ve remedied my connection which had pathetic speedtest results such as this…
…to way better results for a 2Mbps connection such as this…
Thank you, Smart, for fixing my connection BUT it doesn’t erase the fact that it still took a grueling entire month for you to give my concern the proper attention it deserved.
Ironically, Smart has sent me (via email and snail mail) my current billing. Given that my WiMax connection has been practically non-existent the past month, I refuse to settle it and, in fact, am requesting that this current billing be wiped off entirely.
Smart has been advised and their people are on it already according to them. I certainly hope so. I’ve had enough headaches already.
Let’s hope my succeeding experiences with them will be pleasant from now on.
I’ve been having serious problems with my Smart WiMax connection recently. Imagine having to deal with a modem that takes more than an hour to connect and, when it does, delivers an insanely slow crawling speed of 0.05-0.3kbps (using speedtest.net and the Smart server).
My mobile phone’s connection (even on EDGE) is pathetically faster than my current 2Mbps WiMax subscription.
3 weeks of seeking customer care’s assistance seemed to fall on deaf ears. You’d think someone on the other end of their “@SmartCares” twitter account would actually be monitoring customers’ rants and inquiries. I was sorely mistaken.