Globe Proactively Reviewing Customer Billing. Responds To Bill Concern.

If you’ve been following a recent article posted on by Mr. Fernando Sepe, you would know that he was complaining about erroneous charges on his Globe bill.

I understand that quite a number of people are currently having concerns over huge figures reflected on their monthly billing… but from what I understand, Globe admittedly is still in the process of upgrading and modernizing their infrastructure and billing system, hence the inconsistencies and discrepancies. But it isn’t anything Globe cannot (and will not) resolve since they themselves have been straightforward about problems that may arise due this particular overhaul.

Below is the full statement recently released by Globe Telecom in response to Mr. Sepe’s article:

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