Globe Raises Questions Over NTC Results

I have been a long time subscriber of Globe Telecom. It’s no secret.

Looking back at how bad their mobile internet and network signal used to be a couple of years ago, it’s quite amazing to see (and experience) how their service has improved by leaps and bounds. Their 3G signal is stronger and more stable, dropped calls hardly happen anymore, and their LTE speeds are nothing short of awesome.

I’m glad I stuck it out all through these years even when Globe took a lot of flak from bashers as well as constantly being on the receiving end of a ton of demolition jobs by the competition.  In the end, they actually even gained more subscribers.

I know for a fact Globe has improved and has even surpassed all other mobile networks. Pretty impressive considering they haven’t even completed their entire network infrastructure overhaul.

That being said, there seems to be some sort of an inconsistency when it comes to the second quarter Benchmarking results of the National Telecommunications Commission (NTC).

Globe surpassed all NTC standards, which indicate that its modernization program is delivering on its objectives.

However, Globe Telecom said its continuous drive towards superior network quality and performance calls for a deeper look into the numbers revealed by the NTC tests.

“The network performance measurement equipment of Globe generates network quality KPIs and more extensive drive tests done by Globe, including the NTC drive test routes, showed a major difference from the latest NTC test results. This may indicate a need to jointly review the latest NTC results in the interest of transparency,” said Cris Crisostomo, Globe Head of Service Quality, Network Technical Group.


“We have registered our concerns with the NTC in relation to this matter and now ask for a further review and evaluation on how the results were arrived at by the NTC,” Crisostomo said.

Tsk. Hoping the proposed joint review may eventually reveal the true numbers and results of Globe’s efforts of making themselves the mobile network leader in the country.

Let’s see what happens in the coming weeks. Keep you guys posted.

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